Safety Recalls: Garmin Australasia Pty Ltd

Garmin Australasia Pty Ltd—Garmin nuvi range

PRA number: 2010/11937
Date created: 27^th August 2010

Product information

Product description

A Garmin nuvi is a portable GPS device that is used by individuals while driving their car to assist with navigation.

Identifying features

Garmin Model Region

nüvi 250W, New Zealand Australia/NZ

nüvi 260W, New Zealand Australia/NZ

nuvi 760, New Zealand Australia/NZ

GPS Unit,nuvi 250W,NZ,N.O. Australia/NZ

GPS Unit,nuvi 260W NZ,N.O. Australia/NZ

GPS Unit,nuvi760 NZ,N.O. Australia/NZ

nüvi 250W, Australia Australia

nüvi 260W, Australia Australia

nüvi 260W, Australia Australia

nüvi 760, Australia Australia

GPS Unit,nuvi 250W,
Australia,N.O. Australia

GPS Unit,nuvi260W
Australia,N.O. Australia

GPS Unit,nuvi760
Australia,N.O. Australia

GPS Unit,nuvi 250W,Australia,
Redesign, N.O. Australia

GPS Unit,nuvi 260W,Australia,
Redesign, N.O. Australia

What are the hazards?

The potential hazard is that in rare circumstances, the overheating of the battery may lead to an increased risk that individuals may be injured and/or property damaged as a result of the device reaching high temperatures or starting a fire.

What are the defects?

Garmin has identified a risk that the batteries may overheat when used in nuvi devices that contain a specific printed circuit board (PCB) design. In rare circumstances, overheating of the product's battery may lead to a fire hazard. This defect only applies to the nuvi products with the model numbers specified above.

Dates available for sale

September 2007 - July 2009

Where the product was sold

National

Traders who sold this product

Harvey Norman, The Good Guys, GPS Oz, Everything GPS and Dick Smith.

Supplier

Garmin Australasia Pty Ltd

Supplier's web site

http://www.garmin.com/nuvibatterypcbrecall

What should consumers do?

To determine if a unit is affected, consumers should visit the Garmin website which has been set up to coordinate the recall.

www.garmin.com/nuvibatterypcbrecall

Consumers will be asked to enter their nuvi's serial number into the website. If their unit has the specific PCB design and contains a battery from the specific date range, they will be given instructions on how to return their nuvi. In Australia, Garmin will replace the entire nuvi device and return the nuvi to the affected customer free of charge. If customers are unable to access the website, they may contact Garmin through one of the phone numbers below.

In Australia call 1800 113 738 and in New Zealand call 0800 427 652.